We have many years of comprehensive experience of Retail and Delivery noise issues, since the early 1990's, from all over the UK, with many of the largest retailers in the country, from Marks and Spencer to Safeway, and many smaller boutique retailers with particular noise issues.

There are also many technical requirements and conditions on noise and delivery times that are set by the local authority, often on planning permissions, together with statutory noise guidelines, and these need detailed professional independent advice to be resolved successfully.

We undertake detailed noise surveys, with careful observation of all the issues, and then produce a comprehensive report containing advice and recommendations to resolve the noise issues, and resolve any restrictions on allowed delivery times. This is discussed with all the managers involved to consider all the options for an effective long term solution; we also liaise with the local residents, local authority, logistics delivery companies, planning consultants, and building management. We issue noise reports that have clear and comprehensive recommendations that give a clear direction for the solution in the summary. We then regularly monitor progress to confirm the success of the project, and which allow any restrictions to be reconsidered.

For planning of new stores, especially in city centres with nearby residents and potential noise issues, we liaise with all the authorities and the Retailers’ Planners and Architects to ensure that any prohibitive planning conditions are avoided at an early stage.

We are experienced on legal issues concerning noise, and are qualified to  act as expert witness on all noise issues at planning applications, appeals, and legal court cases. We respond promptly at short notice, and offer a professional, reliable service.